We currently only offer shipping within the United Kingdom and the Republic Of Ireland. For other country's please contact us to discuss possible shipping options.

It depends on what kind of product you order as we do stock a large range of KNX products, but some may need to be ordered in for the manufacture. Products which have to be ordered in from the manufacture can take up to 14 working days depending on the product availability from the manufacture.

Our primary courier is DPD Local, but bulk orders may use an alternative courier.


We always aim for make sure our customers are satisfied with our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.

Please contact us as the warranty period varies on each product.

Customer support

0191 497 0777

Send a message