Support

HOW WE CAN HELP YOU

At My KNX Store we offer range support options to ensure a KNX system can be designed, installed and maintained in both the most cost-effective and efficient manner. This is provided through our General and Project Support services.
General Support

Our General Support service caters for all day-to-day aspects from free no obligation quotations and trade pricing to product technical support and quick & easy returns.

Technical Support

Trade Pricing

Credit Terms

KNX Training

Project Support

Our Project Support service has been designed to best support KNX projects when more detailed levels of system support are required, to alleviate project time-pressures or to provide additional control solutions to up-sell or expand the specification.

System Support

System Support

Our System Support service offers tailored support for more advanced levels of product configuration and project commissioning. Via pre-booked slots a member of our technical team will work with you directly either remotely or on site.

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Board Building

Board Building

Working to your specification our Board Building Service oversees all aspects, providing each board ready for immediate installation. A full specification review is also included to minimise board space and ensure the most cost-effective functionality is achieved.

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TECHNICAL RESOURCES

Our Technical Resources database provides a collection of informative documentation and online tools to best support those offering KNX control solutions within the home automation, building control and smart home sectors.

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